Program Spotlight: Ryan White Part A Quality Management

The Public Health Institute of Metropolitan Chicago (PHIMC) was named project lead for the Chicago Department of Public Health’s (CDPH) Ryan White Part A Quality Management (QM) project in 2015. The project assesses the performance of Ryan White funded providers in the Chicago Metropolitan Area and offers training and technical assistance designed to improve service delivery. During the first year, PHIMC oversaw the implementation of multiple, robust quality management efforts, while developing new partnerships and orienting to new projects goals.

Most notably, PHIMC partnered closely with CDPH to plan and facilitate 20 quality management site visits at Ryan White Part A programs across the Chicago Metropolitan Area providing Early Intervention Services (EIS), an intervention that engages and supports HIV positive clients that are newly diagnosed or have fallen out of care.  . Findings will be presented during the CDPH 2016-2017 Ryan White Part A Learning Collaboratives.

PHIMC and CDPH also conducted an extensive three-day site visit of the AIDS Foundation of Chicago’s (AFC) expansive medical case management (MCM) system in November 2015.  This three day review of MCM included the completion of a comprehensive audit tool, opportunities for MCM clients to comment on the services they receive, and significant data that will be used to improve these essential services.  PHIMC and CDPH continue to work closely with AFC post-site visit to collectively strengthen the quality of MCM services across Chicago Metropolitan Area.